Why is my purchased item on backorder?
Westside Wholesale maintains a healthy inventory of the majority of its products. The website’s stock status that is indicated and updated on a continuous basis is approx. 95% accurate. However, there may be times that the quantity that a customer requests is unavailable at our distribution center. Orders submitted with backordered products will be shipped completely once the backorder item(s) returns to stock.
Normally, backordered items will ship from our distribution center as soon as the item(s) returns back “In Stock”. On certain orders, a partial shipment of the items that are available may be shipped to the customer, at no extra charge, allowing a customer to immediately begin their project. Occasionally on orders with bulk product quantities, we will ask the manufacturer to ship the entire or part of an order directly to the customer.
If you would like to obtain an estimated lead time on a backorder, please contact a customer service agent at 1-877-939-7979.
Note: Backordered Items do not qualify for Same Day Shipping.
Backorders & Dropshipments for International Orders
Backorder & Dropship products are excluded from International orders.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com.
PHONE: USA Phone: +001.310.601.8196
USA and Canada: +1.866.682.0641
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Denmark Phone: +45.36.950312
Sweden Phone: +46.4069.35779
Hong Kong Phone: +852.8175.6057
Japan Phone: +81.50.5534.6826
Finland Phone: +358.(02)3619.0437
Brazil Phone: +55.(11)3717.5368
Dominican Republic Phone: +1809.202.3017
Ireland Phone: +353.1443.3715
Mexico Phone: +52.558.421.8266
New Zealand Phone: +64.9889.0408
All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.













