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How Do I Check the Status of my Order?

Westside will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check our online order status page in "your Account" for live updates.

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How do I cancel an order?

Westside Wholesale handles all orders using an automated shipping system. Orders that are in the "Fulfillment" stage are in the process of being shipped and cannot be canceled. To cancel an order after it has been fulfilled, you must wait until the shipment arrives and treat it as a regular return (a 20% restocking fee plus shipping charges will be deducted from the original purchase).   If a customer places an order during normal business hours, the order will be pr...

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How do you handle Freight Shipments?

For the purchase of many of our products and/or on orders that contain bulk quantities, our Shipping Department may choose to use the most appropriate Freight or LTL shipping carrier. Please understand that this is to make sure that the customer’s shipment gets delivered safely. In turn, a customer service agent will attempt to contact you by phone and/or email to collect data necessary to arrange a freight delivery. The customer will be contacted by the freight company to schedule an appropr...

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What countries do you ship to?

We ship to the mainland 48 Continental US States, Puerto Rico, Canada, and Mexico.

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What is your Privacy Policy?

Westside Wholesale uses the latest security software to ensure the security your personal information. Information will never be sold or given to other parties; customers will only receive emails pertaining to their orders or account information unless they have selected to receive promotional emails. Cookies are only used to save the customer’s shopping cart information and to help improve the shopping experience. Phone calls are only made when there is an issue pertaining to an ord...

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How do I place a Special / Bulk Order?

Contractors, Developers, and Builders are welcome to contact us for Special Pricing on bulk orders for your next job. We offer highly competitive bulk pricing, contact our sales staff today to see how much we can help you save! All Special Order Sales are Final Special Orders Must Be Paid for in Advance Special Orders Cannot Be Canceled After Being Placed The Customer is Responsible for Requesting the Correct Model Numbers Special Quote Pricing is Valid for ...

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What is your Return Policy?

Westside Wholesale customers have up to 30 days after receiving their shipment to return an item (Special order items as well as items that state "No Returns" on the product page are non-returnable). Although it is possible a 20% restocking fee will be applied & shipping charges not refunded.   Returns are processed in the order in which they are received (Please label accordingly with your Return Merchandise Authorization number to expedite this process) and all...

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What is your Sales Policy?

• Prices and availability of products and services are subject to change without notice.   • Promotional Pricing is only valid when advertised. When a Sale Ends the Discounted Price is No Longer - Valid.   • Coupons Cannot Be Combined; a Maximum of One Coupon or Discount May be Applied Per Order.   • Coupons Cannot Be Used After their Expiration Date.   • Coupons that Specify a Limited Number of Uses Will Not be A...

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What are your office hours?

Office Hours:   • Monday - Friday 5am-5pm (PST) • Saturday  Sunday 10am-2pm (PST)   Customer Service: 1-877-998-9378   Alternate Phone Number: 1-702-577-2088    * Quotes Department (Excluding National Holidays)   Email: sales@westsidewholesale.com

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Where are you located?

Westside Wholesale, Inc. has served over 1 million customers Nationwide over the past 20 years. In its ongoing expansion, Westside Wholesale has been providing Knowledgeable & Quality Service to Contractors, Development Firms, Management Companies, Designers, Engineers, Architects, & Tradesman such as Electricians, Plumbers, HVAC Installers, Pool Installers, Landscapers, & Security Professionals. With an Extremely High Rate of Accuracy, Fast Shipping, & Unbeatable Pricing, ...

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Still need help?

Sales & Customer Service:

Westside Wholesale toll-free number Toll Free:1-877-998-WEST (9378)

Westside Email Email: sales@westsidewholesale.com

Shipping Policies: