Westside Wholesale customers have up to 30 days after receiving their shipment to return an item (Special order items as well as items that state "No Returns" on the product page are non-returnable). Although it is possible a 20% restocking fee will be applied & shipping charges not refunded.
Returns are processed in the order in which they are received (Please label accordingly with your Return Merchandise Authorization number to expedite this process) and allow 10 to 15 Business Days (not including weekends or holidays) for normal processing of all returns. Once a return has been processed, also allow up to 30 days to receive a credit or refund on your credit card billing statement, depending on your bank's or credit card's processes.
Listed below are the acceptable reasons for return and how each one is handled. Customers who want to return any item should read this carefully to avoid any confusion.