Sales & Customer Service
Office Hours: Mon-Fri - 5:00am-5:00pm PST
Sat-Sun - 10:00am-2:00pm PST
Toll Free: 1-877-998-WEST (9378) Email: sales@westsidewholesale.com Links:
Free Shipping On All Orders Over $99

Why is my purchased item on Pre-Order?

Westside Wholesale maintains a healthy inventory of the majority of its products. The website’s stock status that is indicated and updated on a continuous basis is approx. 95% accurate. However, there may be times that the quantity that a customer requests is unavailable at our distribution center. Orders submitted with pre-ordered products will be shipped completely once the item(s) returns to stock.

Normally, Pre-Ordered items will ship from our distribution center as soon as the item(s) returns back “In Stock”. On certain orders, a partial shipment of the items that are available may be shipped to the customer, at no extra charge, allowing a customer to immediately begin their project. Occasionally on orders with bulk product quantities, we will ask the manufacturer to ship the entire or part of an order directly to the customer. If you would like to obtain an estimated lead time on a pre-order, please contact a customer service agent at 1-877-998-9378.

Note: Backordered Items do not qualify for Same Day Shipping.


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