Does Westside Wholesale Offer Store Credit?

Westside Wholesale will charge a refused package fee for any order that is refused when delivery is attempted without prior authorization. The refused package fee is equal to the amount of the shipping charges for the order and the carrier's charges for returning the refused package(s). These orders will also be charged a 15% restocking fee.

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Westside Wholesale does not tolerate credit card fraud. No expense will be spared and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. Westside Wholesale considers credit card charge backs to be fraud in the case that there was not any reasonable effort to notify us by phone that...

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Once we receive the item(s) back to our facility, it takes us approximately 15 to 20 business days to process a return and credit back to your credit card. Depending on your individual banking institution, it could take up to 30 days for the credit to appear on your statement.You may always call the credit department at Westside for a status on your return. Give us a call at 1-877-998-WEST (9378) . We're more than happy to communicate the status of your credit.

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What is Westside Wholesale's Return Policy? Westside Wholesale customers have up to 30 days after receiving their shipment to return an item (Special order items are non-returnable). Although it is possible a 20% restocking fee will be applied & shipping charges not refunded, the customer service department may waive the restocking fee or provide a full refund depending on the reason for return. Returns are processed in the order in which they are received (Please label accordingly w...

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We do not exchange returned items for different items. We will replace an RMA'd item with an identical replacement item of the same make and model. If the return policy period has not yet expired, you can request an RMA Refund (subject to 15% restocking fee), order a new item, and we'll refund your original purchase after we receive your returned product.

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