What is the Address for Returns to Westside Wholesale?

Westside Wholesale does not tolerate credit card fraud. No expense will be spared and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. Westside Wholesale considers credit card charge backs to be fraud in the case that there was not any reasonable effort to notify us by phone that...

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There is a standard restocking fee of 15% on all returns. The 15% restocking fee applies to all stocking items. In regards to special orders, restocking fees can be signifigantly higher. Please consult with one of our customer service agents in regards to special orders.

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Westside Wholesale will charge a refused package fee for any order that is refused when delivery is attempted without prior authorization. The refused package fee is equal to the amount of the shipping charges for the order and the carrier's charges for returning the refused package(s). These orders will also be charged a 15% restocking fee.

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Contact customer service informing them of the situation. Once we receive the package we'll credit the original credit card, Minus shipping costs. A replacement order can then be placed.   

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Yes. You must obtain a Return Merchandise Authorization (RMA) number within the applicable Return Policy period (30 days). You can obtain an RMA number by contacting customer service at 1-877-998-WEST (9378). Westside Wholesale will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 30 days. Westside must receive the returned products within this time frame. RMA numbers will not be extended or reissued. Customer should prominently display the...

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