How Do I Check the Status of my Order?

If your package arrives damaged, please keep all materials and contact our customer service department immediately at 1-877-998-WEST (9378) . Damaged items should be reported to us within 72 hours of receipt of your package.  Please be sure to check the entire contents of your order to make sure the order does not have any additional damaged items. You can call us at 1-877-998-West (9378) and have your invoice ready for reference. You may also email us at sales@westsidewholesale.com for as...

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We ship to the Mainland 48 Continental US States, and Canada

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If an order was made with an incorrect shipping address and has not yet been shipped, please call customer service immediately to make the necessary corrections.If an order has already been shipped it may be possible to correct the shipping address. UPS now can correct this information via a delivery intercept which would cost an additional $11 fee per package changed (If Possible).If an order is shipped and refused or undeliverable and is returned to our address, normal restockin...

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 Nationwide Transit Times Shipments normally leave our Distribution Centers the Same Day on orders placed before 2:00pm PST. Once the order is shipped out, the transit time of the shipping method selected will decide when the shipment will be delivered. Shipments using UPS Ground are normally received as shown below. Expedited shipping via UPS Next Day Air, Next Day Air Saver, 2nd Day Air, and 3-Day Air Select will be delivered accordingly. A UPS Tracking Number will be emailed to yo...

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Westside Wholesale is proud to offer "SAME DAY SHIPPING" as a standard for its customers who place orders before 2:00 PM PST (if your items are in-stock and do not require additional processing time). For Orders that require Freight or LTL Delivery (usually on orders with bulk quantities), "Same Day Shipping" will be offered for order s placed before 2:00 PM PST. Orders that are over $50 and applicable for "Same Day Shipping”, will still leave our warehouse the ...

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