A UPS InfoNotice was left on your door to let you know that a package delivery or pickup was attempted. Your UPS InfoNotice contains information to help you complete the delivery or pickup. UPS will attempt 3 deliveries after which the item will be returned to Westside Wholesale. If the package is returned to Westside it is advised that you contact customer service at 1-877-998-WEST (9378) and inform them of the situation.
Was this helpful?00Thank you for your vote!Sorry, you already rated this answer.Unable to save your vote. Please, try again later. contact us about this question
Signature requirements for UPS.
Any package over $150.00 will be sent with a signature required from UPS. Please allow for someone to be available to sign for the package. In the event you require the package to be redirected to a different address there will be an $14.00 charge from UPS per package that needs to be redirected (If Possible). Please contact Customer Service for this service.
If your package arrives damaged, please keep all materials and contact our customer service department immediately at 1-877-998-WEST (9378) . Damaged items should be reported to us within 72 hours of receipt of your package. Please be sure to check the entire contents of your order to make sure the order does not have any additional damaged items. You can call us at 1-877-998-West (9378) and have your invoice ready for reference. You may also email us at firstname.lastname@example.org for...
1) Free Shipping On Orders Over $$299:
Westside Wholesale is pleased to reward its customers with FREE GROUND SHIPPING for all orders over $$299*. We hope this site wide promotion will encourage you to browse through our ever growing variety of products and see how we can further meet your needs. Please keep in mind that the customer may be responsible for paying the actual shipping cost of returned orders whi...
Westside will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check our online order status page in "your Account" for live updates.
First, we respectfully ask that you double check to make sure that you didn't get what you ordered. Look over your order confirmation and the packing slip enclosed with your shipment. If you're certain we sent the wrong item, please give us a call within 7 business days at 1-877-998-WEST (9378) Monday - Friday from 5am to 5pm (PST). We will issue you a UPS shipping label and a replacement item will be sent.