A UPS InfoNotice was left on your door to let you know that a package delivery or pickup was attempted. Your UPS InfoNotice contains information to help you complete the delivery or pickup. UPS will attempt 3 deliveries after which the item will be returned to Westside Wholesale. If the package is returned to Westside it is advised that you contact customer service at 1-877-998-WEST (9378) and inform them of the situation.
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Signature requirements for UPS.
Any package over $150.00 will be sent with a signature required from UPS. Please allow for someone to be available to sign for the package. In the event you require the package to be redirected to a different address there will be an $14.00 charge from UPS per package that needs to be redirected (If Possible). Please contact Customer Service for this service.
Unfortunately we cannot guarantee any delivery times due to a carrier’s shipping delay, nor when orders are shipped directly from the manufacturer. Westside Wholesale is not responsible for any guarantees on transit time made by the shipping carrier. If any inconvenience or any monetary loss, penalty, or extra charge was incurred in the process of a late delivery, it should be settled with the shipping carrier. To minimize headache for our customers, we will provide assistance in the event th...
Free Shipping Details
1)Free Shipping On Orders Over $299:
Westside Wholesale is pleased to reward its customers with FREE GROUND SHIPPING for all orders over $299*. We hope this sitewide promotion will encourage you to browse through our ever growing variety of products and see how we can further meet your needs. Please keep in mind that the customer may be responsible for paying the actual shipping cost of returned orders which received the free shipping promotion.
If an order was made with an incorrect shipping address and has not yet been shipped, please call customer service immediately to make the necessary corrections.If an order has already been shipped it may be possible to correct the shipping address. UPS now can correct this information via a delivery intercept which would cost an additional $15 fee per package changed (If Possible).If an order is shipped and refused or undeliverable and is returned to our address, normal restoc...