A UPS InfoNotice was left on your door to let you know that a package delivery or pickup was attempted. Your UPS InfoNotice contains information to help you complete the delivery or pickup. UPS will attempt 3 deliveries after which the item will be returned to Westside Wholesale. If the package is returned to Westside it is advised that you contact customer service at 1-877-998-WEST (9378) and inform them of the situation.
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1) Free Shipping On Orders Over $$399:
Westside Wholesale is pleased to reward its customers with FREE GROUND SHIPPING for all orders over $$399*. We hope this site wide promotion will encourage you to browse through our ever growing variety of products and see how we can further meet your needs. Please keep in mind that the customer may be responsible for paying the actual shipping cost of returned orders whi...
First, we respectfully ask that you double check to make sure that you didn't get what you ordered. Look over your order confirmation and the packing slip enclosed with your shipment. If you're certain we sent the wrong item, please give us a call within 7 business days at 1-877-998-WEST (9378) Monday - Friday from 5am to 5pm (PST). We will issue you a UPS shipping label and a replacement item will be sent.
Westside will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check our online order status page in "your Account" for live updates.
Nationwide Transit Times
Shipments normally leave our Distribution Centers the Same Day on orders placed before 2:00pm PST. Once the order is shipped out, the transit time of the shipping method selected will decide when the shipment will be delivered. Shipments using UPS Ground are normally received as shown below. Expedited shipping via UPS Next Day Air, Next Day Air Saver, 2nd Day Air, and 3-Day Air Select will be delivered accordingly. A UPS Tracking Number will be emailed to...