Westside Wholesale Frequently Asked Questions

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  1. questionWhat is the difference between 7day and 5 day - 2 day programmable thermostats?
    With a 5 day - 2 day, Mon - Fri settings are the same and Sat/Sun can be another separate setting for the weekend.
  2. questionWhat is the difference between a low voltage and a line voltage thermostat?
    Low voltage thermostats should be used when the heater load is greater than 3,800 watts such as commercial heater (ex. Cadet CEH unit heater), or central forced air systems. Line voltage thermostats should be used for zonal heat systems such as electric fan heaters, baseboard heaters and radiant ...
  3. questionWhat is the difference between a double pole and a single pole thermostat?
    Single pole thermostats break only one side of the power line to your heater and cannot be turned “off”. Therefore, power is continuous to the heater even if it is not running. The control knob will have a low temperature setting without an “off” position. Double pole the ...
  4. questionCan I use a wall mounted Thermostat with my Broan-NuTone heater?
    Yes. Some heaters have built in thermostats, but they can either be removed or inactivated. Remote thermostats can be located so that they are more convenient to adjust than the built in one. Located across the room from the heater, they will also insure that the heater runs long enough to heat ...
  5. questionCan programmable thermostat be used for radiant systems?
    Programmable thermostats can be used, but consider this: Radiant systems are designed to maintain a constant temperature. It can take quite a while to warm a room from a cold start and the system is going to use a lot of energy to heat the room. Digital thermostats are more precise than standard ...
  6. questionWhat are the advantages of a programmable thermostat?
    Different programmable thermostats offer many different features. However, because they are electronic, they are all more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without eve ...
  7. questionMy heating or cooling does not work. What can I do?
    With the system set to heat, when the set point temperature is raised or lowered past the room temperature, the thermostat will make a soft click sound within about 5 seconds. Usually the sound indicates correct thermostat operation. If the heat does not come on after raising the temperature and ...
  8. questionDo I have to program a stop time for each program period?
    There is no need to select a time to stop a programming period. Starting a new programming period will stop the previous program period.
  9. questionHow often should I replace the batteries in my thermostat?
    For optimum performance we recommend that you replace the batteries once a year with "AA" Alkaline batteries.
  10. questionMy thermostat is reading in Celsius. How do I change it to Fahrenheit?
    Your thermostat display can be set to display temperature in Fahrenheit or Celsius. Refer to your instructions under Installation/Configuration Menu.
  11. questionWhy is it so important to raise the thermostats in summer for energy savings?
    For every degree you raise your thermostat, you save 7 percent or more on your energy bill. Therefore, if you raise the thermostat a minimum of 3 degrees, you will have achieved savings of at least 21 percent on energy. Summertime comfort is not only related to the heat but also levels of humidi ...
  12. questionDo Warmrail units have thermostats & cut off switches?
    Because of their safe design, Warmrails can operate 24 hours a day at the factory set temperature, using less electricity than a regular light bulb! You can operate a Warmrail using a timer if you wish, but most people find the comfort and convenience of Warmrails so appealing that they run them ...
  13. questionWhat is the correct method to test a thermostat?
    In order to standardize results and to be able to compare one thermal switch to another, the industry has adopted a standard rate of temperature change which ranges from 0.25°C to 1.0°C change per minute. The larger and the more thermally resistive the package the slower the temperature ...
  14. questionCan programmable thermostats really save energy?
    Yes, programmable thermostats can save energy and save you money on utility bills. According to the the U.S. Department of Energy, a programmable thermostat can reduce heating costs by up to 35% and cooling costs by up to 25%. Your savings will largely depend on the length of your energy saving ...
  15. questionShould line voltage thermostats be installed by professionals?
    Although these thermostats are relatively easy to install thanks to 2-wire non-polarized connections (TRIAC thermostats) and color-coded wires (four-wire thermostats), we recommend that our line voltage thermostats be installed by a professional because of the importance of ensuring a good conne ...