Westside Wholesale Frequently Asked Questions

I've received the wrong item - what do I do next?

First, we respectfully ask that you double check to make sure that you didn't get what you ordered. Look over your order confirmation. If you're certain we sent the wrong item, please give us a call within 7 business days at 877-939-7979 Monday - Friday from 8am to 4:30pm (PST). We will issue you a call tag via email from UPS and a replacement item will be sent as soon as we receive the original item. Under no circumstances will you be reimbursed for shipping an item back to us using any Next Day, Second Day, or 3 Day shipping service.


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Last Updated
20th o March, 2008

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