The article has been updated successfully.Westside Wholesale handles all orders using a fully automated fulfillment management system. Therefore, once an order is processed, the order is immediately sent for fulfillment and cannot be cancelled. To cancel an order after it is processed, you must wait until the shipment arrives and treat it as a regular return (a 15% restock fee plus shipping charges will be deducted from the original purchase).
If a customer places an order during normal business hours, the order will be processed after 1 hour. Meaning, if you place an order on Monday - Friday between 8am-3:30pm PST, you will have exactly 1 hour to cancel or edit your order. However, if a customer places an order after business hours, the order will be processed at 9am the following business day.
Please keep in mind that cancellations can only be made by phone before 4:30 PST, and sending an email to cancel an order will not cancel an order.
