What is the Price Match Policy? [Article]
If you have found a lower price (including shipping and handling) on an identically branded product, Westside Wholesale will match that total price. To price match simply email the information to
- My billing is different from my shipping. Will I be charged sales tax if shipped... [Article]
If you live outside California and the item is shipped outside of California, we don't charge sales tax. However, if billing is outside of California and the items are being shipped within California,...
- What States Require are to Pay Sales Tax for Westside Orders? [Article]
Only orders shipped within California will be charged sales tax of 9.75%.
- How Can I Contact Westside Wholesale? [Article]
- Westside Wholesale [Article]
- I wish to cancel an order. How do I go about doing so? [Article]
Westside Wholesale handles all orders using a fully automated fulfillment management system. Therefore, once an order is processed, the order is immediately sent for fulfillment and
- Will Westside Consider Carrying Items that I Recommend? [Article]
Westside Wholesale is constantly expanding its product catalog. If you feel that there is a product that we should carry please feel free to contact our sales department via email:
- Site Errors [Article]
If a situation occurs due to a site error Westside will attempt to alleviate the situation. Errors will be corrected when and where discovered by Westside. Westside reserves the right to refuse
- How do I Get the UPS Tracking Number for My Order? [Article]
The tracking number will be e-mailed once the order ships. Alternatively, you can check your order status online or call our customer service at 1-877-939-7979 to obtain your tracking number.
- How Do I Contact UPS? [Article]
UPS Phone Number: 1-800-PICK-UPS (1-800-742-5877) UPS Website: http://www.ups.com/
- Why was a UPS InfoNotice Left on My Door? [Article]
A UPS InfoNotice was left on your door to let you know that a package delivery or pickup was attempted. Your UPS InfoNotice contains information to help you complete the delivery or pickup. UPS w
- Will UPS Make Multiple Attempts if I am Not Home? [Article]
Yes. UPS makes up to three delivery attempts, excluding Saturdays, Sundays, and holidays.
- What Should I Do if an Item is Missing from my Order? [Article]
Occasionally items will be shipped separately to allow the order to be received by the customer more promptly, there is no additional charge to the customer for separate shipments.
- I didn't See an Order Confirmation Page. Was my Order Submitted Successfull... [Article]
If you didn't see an order confirmation page even though you clicked the last submit button, our server may have still received your order. This happens when communication back to your PC is inte
- What Should I Do if I Made a Mistake Placing an Order? [Article]
Call Westside customer service at 1-877-939-7979. We will void the order for you as long as it has not yet begun the shipping process.
- How Do I Check the Status of my Order? [Article]
Westside will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check our online order status page in "your Account" f
- Does Westside Sell or Release my Personal Information? [Article]
Westside respects your privacy. We will not under any circumstances sell or release your information to anyone without your consent. Please see our
- I am Experiencing Trouble with my Shopping Cart. What Can I Do? [Article]
Shopping cart problems usually occur for one or more of the following reasons:
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- Does Westside Wholesale Save Credit Card Information? [Article]
No, for security purposes Westside Wholesale does not save any credit of its customers credit card details.
- Can I add, change ,or remove items from my order after it has been submitted? [Article]
Once an order is submitted it can't be modified, however if the order has not yet been shipped our customer service department may replace your order with a new order including&nbs