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If there is no ground wire in my wallbox, what do I do with the dimmer ground wire?

First, confirm there is no ground wire by asking yourself the following questions: - Is the wallbox metal? If the answer is no, it's plastic, there should be a ground. - Is there a screw in the metal wallbox with a bare copper wire under it? If the answer is yes, attach the dimmer ground wire under the screw as well.If you feel confident that there is no ground wire, then - To meet safety regulations, cap or remove the ground wire or screw and install the unit with a plastic, non-combustible,...

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What Does Free Ground Shipping Mean?

  Free Shipping Details 1)Free Shipping On Orders Over $299: Westside Wholesale is pleased to reward its customers with FREE GROUND SHIPPING for all orders over $299*. We hope this sitewide promotion will encourage you to browse through our ever growing variety of products and see how we can further meet your needs. Please keep in mind that the customer may be responsible for paying the actual shipping cost of returned orders which received the free shipping promotion. 2)Free Shipp...

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National Electrical & Building Codes, Standards & Regulatory Info

EXCERPTS FROM CODES AND STANDARDS For your convenience we have posted excerpts from some of the most widely used standards and national electrical & building codes referencing smoke and carbon monoxide alarms. Please note that these are only excerpts, and you must consult all local and national building codes and AHJ's (Authority having Jurisdiction) before beginning any installations. AGENCY PLACEMENT RECOMMENDATIONS Standards: ANSI/UL 217 Single and Mul...

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Can I use Bundle Discounts for Bulk Orders?

Yes, using Bundle Discounts on bulk orders is absolutely recommended! Our wholesale pricing allows our customers to save on bulk purchases easily without any hassle. With the Bundle Discounts Program, order qualifying items in the bulk quantities you desire and receive the same savings! Special pricing is available for very large / resale orders.

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What if I incorrectly ordered an item or I am unsatisfied with the item ordered?

Sometimes our customers realize they ordered the wrong item or find out they don’t have a use for it anymore. That’s not a problem. We will gladly accept returns if the items:   • Have not been installed • Are in its original manufacturer packaging • Are in New Resalable Condition within 30 days of purchase   You will have the option to receive either 100% in store credit (minus shipping fees) or you can choose to receive a r...

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What if the item ordered is defective?

Westside Wholesale is an authorized distributor for the manufacturers in its online catalog. All products sold are brand new and premium quality. Additionally, our Shipping Department goes the extra mile to open factory sealed boxes and input additional packaging material (if needed), to ensure that the item does not get damaged during shipment. We make an extremely great effort to prevent customers from receiving damaged items that result in defects.   Each manufacturer, has ...

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What is your Free Shipping Policy?

  1) Free Shipping On Orders Over $$399: Westside Wholesale is pleased to reward its customers with FREE GROUND SHIPPING for all orders over $$399*. We hope this site wide promotion will encourage you to browse through our ever growing variety of products and see how we can further meet your needs. Please keep in mind that the customer may be responsible for paying the actual shipping cost of returned orders whi...

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What is your policy on Pre-Orders & Direct Shipments?

Westside Wholesale maintains a healthy inventory of the majority of its products. The website’s stock status that is indicated and updated on a continuous basis is approx. 95% accurate. However, there may be times that the quantity that a customer requests is unavailable at our distribution center. The website may indicate this in the shopping cart below the item, but will still allow the purchase of the desired quantity. Normally, Pre-Ordered items will ship from our distributio...

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How do I cancel an order?

Westside Wholesale handles all orders using an automated shipping system. Orders that are in the "Fulfillment" stage are in the process of being shipped and cannot be canceled. To cancel an order after it has been fulfilled, you must wait until the shipment arrives and treat it as a regular return (a 20% restocking fee plus shipping charges will be deducted from the original purchase).   If a customer places an order during normal business hours, the order will be pr...

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Where are you located?

Westside Wholesale, Inc. has served over 1 million customers Nationwide over the past 20 years. In its ongoing expansion, Westside Wholesale has been providing Knowledgeable & Quality Service to Contractors, Development Firms, Management Companies, Designers, Engineers, Architects, & Tradesman such as Electricians, Plumbers, HVAC Installers, Pool Installers, Landscapers, & Security Professionals. With an Extremely High Rate of Accuracy, Fast Shipping, & Unbeatable Pricing, ...

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Still need help?

Sales & Customer Service:

Toll Free: 1-877-998-WEST (9378)

Email: sales@westsidewholesale.com

Shipping Policies: