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American to Canadian Currency Converter

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How do I know if an Item qualifies for Bundle Discounts?

Look for the Red Tag! Each item that qualifies for Bundle Discounts has a red tag icon on both catalog listing pages, and on product details pages. Beside the red tag shows a breakdown of the discounted pricing as you acquire more bundle discount items. It's never been easier to save on the items you already need for your household projects. Purchase these items together to receive the savings.  

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What if my item is damaged upon receipt (due to mishandling by shipping carrier)?

If a shipment gets damaged by one of our carriers, it is important for our customers to accept the shipment & notify our customer service representatives within 2 business days. (Please do not refuse the package as this will be refused by our Receiving Department & incur additional shipping charges).   Our credits department is required to report a damaged shipment to the carrier within 2 business days, otherwise reimbursement for the shipment may be withheld. &nbs...

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What if the item ordered is defective?

Westside Wholesale is an authorized distributor for the manufacturers in its online catalog. All products sold are brand new and premium quality. Additionally, our Shipping Department goes the extra mile to open factory sealed boxes and input additional packaging material (if needed), to ensure that the item does not get damaged during shipment. We make an extremely great effort to prevent customers from receiving damaged items that result in defects.   Each manufacturer, has ...

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Can you Guarantee a Delivery Time?

Unfortunately we cannot guarantee any delivery times due to a carrier’s shipping delay, nor when orders are shipped directly from the manufacturer. Westside Wholesale is not responsible for any guarantees on transit time made by the shipping carrier. If any inconvenience or any monetary loss, penalty, or extra charge was incurred in the process of a late delivery, it should be settled with the shipping carrier. To minimize headache for our customers, we will provide assistance in the event th...

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How do I cancel an order?

Westside Wholesale handles all orders using an automated shipping system. Orders that are in the "Fulfillment" stage are in the process of being shipped and cannot be canceled. To cancel an order after it has been fulfilled, you must wait until the shipment arrives and treat it as a regular return (a 20% restocking fee plus shipping charges will be deducted from the original purchase).   If a customer places an order during normal business hours, the order will be pr...

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What is your Privacy Policy?

Westside Wholesale uses the latest security software to ensure the security your personal information. Information will never be sold or given to other parties; customers will only receive emails pertaining to their orders or account information unless they have selected to receive promotional emails. Cookies are only used to save the customer’s shopping cart information and to help improve the shopping experience. Phone calls are only made when there is an issue pertaining to an ord...

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How do I place a Special / Bulk Order?

Contractors, Developers, and Builders are welcome to contact us for Special Pricing on bulk orders for your next job. We offer highly competitive bulk pricing, contact our sales staff today to see how much we can help you save! All Special Order Sales are Final Special Orders Must Be Paid for in Advance Special Orders Cannot Be Canceled After Being Placed The Customer is Responsible for Requesting the Correct Model Numbers Special Quote Pricing is Valid for ...

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Where are you located?

Westside Wholesale, Inc. has served over 1 million customers Nationwide over the past 20 years. In its ongoing expansion, Westside Wholesale has been providing Knowledgeable & Quality Service to Contractors, Development Firms, Management Companies, Designers, Engineers, Architects, & Tradesman such as Electricians, Plumbers, HVAC Installers, Pool Installers, Landscapers, & Security Professionals. With an Extremely High Rate of Accuracy, Fast Shipping, & Unbeatable Pricing, ...

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Still need help?

Sales & Customer Service:

Toll Free: 1-877-998-WEST (9378)


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